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Co. Louth Vocational Education Committee Customer Service Pledge
County Louth V.E.C. is committed to providing a Quality Service With:
- Courtesy
- Sensitivity
- A Sense of Urgency
- In an Efficient Manner
While fostering a climate of mutual respect and equality between service provider and our externaland internal customer service.
Customer Assistance in ensuring the delivery of Quality Service
In order for Co. Louth V.E.C. to deliver a quality service to its customers, it is important that customers understand their role in the provision of such a service and facilitate as follows:
- On initial contact provide as much information as possible;
- Where appropriate quote references numbers on all correspondence / communications;
- Complete all forms carefully;
- Provide supporting information as requested;
- Ensure forms/submissions are signed and lodged in good time;
- Keep Co. Louth V.E.C. advised of changes in circumstances;
- Respond promptly to requests for further information/clarifications;
- If possible make appointments and be on time.
Download Co Louth VEC Comment Card here 
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Customer Service
